How to Fix AOL Mail Not Working on Android

9 July, 2019
Latham George

Android users often encounter this common error where AOL mail not working properly or does not work at all. You need to discover and to know the right solution to fix this error. Many times, the error is commonly displayed as "The connection to the outgoing server ' failed." This blog tries to give you a quick solution that will take you out of this dilemma. Before you start working on the solutions provided, make sure you have Google Chrome installed on your Android device.

Follow the step by step process to solve the error completely.

Method 1- Updating the firmware of the device

AOL mail has an automatic update option available, which means that each time a new feature or version get introduced, the application updates itself. Just imagine what would happen if you do not update your device in often, it will make your device incompatible. Therefore, be sure to update the software every time you get the notification.


Method 2- Stop the AOL mail application forcibly and then restart it

This can be implemented only if you are using Android 4.4 or higher. To start the process, go to Settings> Applications> AOL email> Stop. Once done, wait for some time and restart the application.


Method 3- Delete the application and install it

Deleting the app and reinstall it is another method to fix the error, to do this go on the home screen of your Android device and search for the AOL mail application. Keep it pressed and delete it, then again reinstall it from the App Store.

Method 4- Configure the appropriate server and port configuration

The AOL email has some specific protocol and account settings that must be configured


  • POP3
  • Incoming mail server (POP3)
  • Port settings-POP3-995-SSL
  • Outgoing mail server (SMTP)
  • Port configuration-SMTP-465-SSL


  • IMAP
  • Incoming mail server (IMAP)
  • Port settings-IMAP-993-SSL
  • Outgoing mail server (SMTP)
  • Port configuration-SMTP-465-SSL

Method 5- Install the AOL Desktop Gold software in the system and access the AOL mail through the platform

If you're tired of accessing AOL emails on your Android smartphone through your web browser, it's time to install the desktop software and start using AOL mail through that.

Method 6- Always use Google Chrome as a web browser

To open AOL mail on Android phones and through a web browser, be sure to always use Google Chrome as your default browser. It will assure you that you will not face these problems again.

Method 7- Contact customer service

If none of the methods works and you still getting the same problem, then last and foremost easiest method is to reach out AOL help desk and take assistance from the well-qualified team for an immediate solution.

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