Updated: Friday, 15 March, 2019
How To Update Account In Quicken For Mac?
Quicken users may encounter with an error while setting up of account or connecting to Direct Connect activated accounts:
a) Error 2004
b) Error 2007
c) Error 2010
Such type of error include the text "Account Closed", but it depends on the FI (Financial Institution) sending that content.
How to resolve this:-
The user must perform the following given steps:
- You should first confirm the account information in account that you are trying to activate. Make sure that you are not trying to activate a closed account.
- You may also speak to Financial Institution's online banking support for assistance in re-opening the account on their servers.
The institution support will confirm that the account closure was in error, re-open that account on their server and resolve issues.
In this situation, Quicken can't provide you assistance. As it doesn't have any access to the financial institution's server and customer account details held with them.
In case, the error message doesn't include the contact number to call for assistance, you can search the number for your financial institution by one of the following ways:
1. Click on Settings button for an activated account. Choose the List button next to FI name.
2. Click the Add Account button to get to the screen displaying the name of Financial Institution, their contact number, and URL.